CONTACT DETAILS OF COMPLAINTS UNIT

If you would like to lodge a complaint, kindly refer to our Complaints Unit :

Correspondence
Address

: Complaints Unit,
Lonpac Insurance Bhd,
LG Floor, Bangunan Public Bank,
No. 6, Jalan Sultan Sulaiman,
50000 Kuala Lumpur.
Telephone : 03-2262 8688, 2723 7888
Facsimile : 03-2715 1332
E-mail Address : complaint@lonpac.com
Personnel
: Pn Noor Hayati Bt Yaacob  

  Ms Diana Liew  
    En Idzaham Bin Japilos  
    Ms Christina Lee  
     
If you are not satisfied with the response or final decision from us, kindly check with our Complaints Unit on the other avenue you should refer to; Either the Financial Mediation Bureau (Tel. : 03-2272 2811) or Consumer and Market Conduct Department, Bank Negara Malaysia (Tel. : 03-2698 8044).
 





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