Share your Experience Today…for a Better Service Tomorrow

Getting your feedback is an enriching experience to us because we do believe there is always something new for us to learn even after years of insuring. On that note, we invite you to send us your invaluable feedback and suggestions on our services relating to your Motor Insurance.

Please complete and return the form to:
Lonpac Insurance Bhd
Lonpac E-Assist – Words of Wisdom
PO Box 10708, 50722 Kuala Lumpur
or fax to 03-2715 1332
Name: ___________________________________________________________________
Vehicle No.: ___________________________________________________________________
Telephone No.: ___________________________________________________________________
Email: ___________________________________________________________________
 
Kindly the respective box
Number of years insuring with us  
 
1-2 years 3-4 years 5-6 years 7 years and above

 

Level of service rendered by us  
 
   
Good
Satisfactory
Poor
a) Ease of getting through our phone lines
b) Our staff courtesy
c) Our staff ability to answer your queries in a clear and concise manner
d) Speed of service in attending to your request/queries

 

 
Kindly the respective overall service quality of LONPAC INSURANCE BHD  
 
Excellent Good Average Poor

 

 
Your suggestion for us to serve you better in future
 
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

 
 
 
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