Privacy Policy

Your personal data that we collect about you will be used and disclosed by us for the purpose(s) of:

(a)   considering whether to provide you with the insurance you applied for;
(b)   processing your application for underwriting and insurance;
(c)   administering and/or managing your relationship, account and/or policy with us;
(d)   processing and/or dealing with any claims including the settlement of claims and any necessary investigations
        relating to the claims, under your policy;
(e)   carrying out due diligence or other screening activities (including background checks) in accordance with legal or 
        regulatory obligations or risk management procedures that may be required by law or that may have been put in 
        place by us;
(f)    carrying out your instructions or responding to any enquiries by you;
(g)   dealing in any matters relating to the services and/or products which you are entitled to under  this policy which
        you are applying for or have applied; (including the mailing of correspondence, statements, invoices, reports or
        notices to you, which could involve disclosure of certain personal data about you to bring about delivery of the
        same as well as on the external cover of envelopes/mail packages); 
(h)   investigating fraud, misconduct, any unlawful action or omission, whether relating to your policy, and whether
        or not there is any suspicion of the aforementioned; and/or
(i)    complying with applicable law in administering and managing your relationship with us.
(collectively, "Purpose")

Although you are not obliged to provide us with your Personal Data, we will not be able to process your application for insurance cover or process your claim if you fail to provide all requested information.

Your Personal Data may be disclosed to any related company or any other company carrying on insurance or reinsurance related business or an intermediary or a claims or investigation or other service provider and to any association, federation or similar organisation of insurance companies that exists or is formed from time to time for the Purpose or to fulfil some legal or regulatory function or is reasonably required in the interest of the insurance industry.

We may also disclose your Personal Data where such disclosure is required under the law, court orders or pursuant to guidelines issued by regulatory or other relevant authorities, if we reasonably believe that we have a lawful right to disclose your Personal Data to any third party or that we would have had your consent for such disclosure if you had known of the same, and/or if the disclosure is in the public interest.

Please be informed that your Personal Data may also be transferred to companies which may be located outside Singapore for the Purpose.

You may make inquiries, complaints or request for access to or correction of your Personal Data or limit the processing of your Personal Data at any time hereafter by submitting such request to:

Data Protection Officer
Address :
Lonpac Insurance Bhd
300 Beach Road #17-04/07
The Concourse
Singapore 199555

We trust that you will consent and agree to the terms above with respect to the processing of your Personal Data.