About Travel Assist


What Is Lonpac Travel Assist?

Lonpac Travel Assist is a complimentary medical and emergency assistance program provided to the persons covered under Lonpac Insurance Bhd TravelNet, BizTravel and Easy Travel policy. All you need is to call Travel Assist 24-hours Alarm Centre through international operator anywhere in the world.

Benefits & Services

1.    Emergency Medical Evacuation

2.    Repatriation of Remains

3.    Legal Referral

4.    Compassionate Visit

5.    Pre-Trip Information

  • Inoculation and Visa Requirement
  • Weather and Exchange Rate

6.    Medically Supervised Repatriation

7.    Return of Children

8.    Medical Referral/ Assistance

  • Telephone Medical Advice
  • Appointment with Local Doctors
  • Hospital Admission

9.    Travel Referral/ Assistance

  • Embassy Referral
  • Emergency Message Transmission

10.  Lost Items Assistance

11.  Referral of Interpreter/ Translator

Charges

All cost, expenses and related charges incurred in the services shall be borne entirely and directly by the policyholder unless such cost, expenses or charges are payable under your TravelNet, BizTravel and Easy Travel Insurance.

Who Is Eligible?

Eligibility is solely for the persons covered under Lonpac Insurance Bhd TravelNet, BizTravel and Easy Travel Insurance.

Who Needs Lonpac Travel Assist?

Anyone who requires medical or emergency assistance whilst travelling overseas will need Travel Assist. We are just a phone call away. You or your family members or your employees will find Lonpac Travel Assist services useful and convenient.


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