Claims Procedures

The flow chart below explains to you the general procedures involved when making a claim.

click here for detailed motor claims procedures
click here for detailed non-motor claims procedures.
click here for detailed Hospital Admission And Discharge procedures.

Initial Claims Notifications
Should you wish to file a claim,
click Motor Initial Claims Notification for motor insurance claims or
click Non-motor Initial Claims Notification for non-motor insurance claims. 

click here  for the Electronic Credit Payment (ECP) form