How To Lodge

We strongly believe that fishing for your feedback and being receptive to your input would help us in achieving service excellence.

We would love to hear all the positive experiences that you have encountered with Lonpac. Also, should we have fallen short in any way, we welcome your feedback and comments to help us serve you better. Feel free to channel your views through;

It is important that you provide the following information when contacting us:-

  1. Your Full Name
  2. Identification / Business Registration Number
  3. Policy / Claims Reference Number
  4. Contact Address / Telephone Number
  5. Complaint's Nature
  6. Supporting Documents (if any)