Terms & Conditions




This website which is accessible at www.lonpac.com, www.lonpac.com.my, www.lonpac.my and www.lonpac.com.sg ("the Website") is owned by Lonpac Insurance Bhd, a company registered in Malaysia limited by guarantee without share capital under the Companies Act 1965 of Malaysia. Users' access to the Website and any pages thereof, and use of the contents of the Website and/or any information in whatsoever form arising from the Website shall be conditional upon acceptance of the terms and conditions of use as hereinafter contained. By entering this Website, you are deemed to have agreed and accepted the terms and conditions of use hereof. 


The term “Lonpac Insurance Bhd” or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Lonpac Insurance Bhd, Bangunan Public Bank 6 Jalan Sultan Sulaiman, 50000 Kuala Lumpur, Malaysia. Our company registration number is 307414-T. The term ‘you’ refers to the user or viewer of our website.  Lonpac Insurance Bhd’s name and Lonpac Insurance Bhd’s logo are trademarks of Lonpac Insurance Bhd.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • All information or data submitted to Lonpac Insurance Bhd via this site shall be deemed and remain the property of Lonpac Insurance Bhd and Lonpac Insurance Bhd shall be free to use, for any purpose, any idea, concepts, know-how or techniques contained in information a visitor to this site provides Lonpac Insurance Bhd through this site. Lonpac Insurance Bhd shall not be subject to any obligations of confidentiality regarding submitted information except as agreed by the Lonpac Insurance Bhd having the direct customer relationship or as otherwise specifically agreed or required by law.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Lonpac Insurance Bhd’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws and regulations of Malaysia.


This website, its information, material and/or content and in the screens displaying the pages, are copyright of Lonpac Insurance Bhd unless otherwise indicated. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: 

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. We shall not be held liable for any distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to local law or regulation of that jurisdiction or country.